FEA Staff

Jacqueline Cooper, MCP, BS

Financial Education Associates

Jacqueline Cooper founded Financial Education Associates in November 2001. In demand as an instructor of home buying classes, Jacqueline started FEA to present unbiased information to people seeking to put their finances in order to achieve home ownership and other financial goals.

Our staff have a wealth of experience in the financial education area, including backgrounds in economic development, affordable housing, IDA programs, curriculum design and counseling. As homeowners, they bring a special sensitivity and knowledge to their work with FEA clients.

Linda CatoLinda Warren Cato boasts more than 20 years of experience in the banking industry. As an avid researcher of personal finance information, she is compelled to share her knowledge about finance with others. She was hired by Homeownership is Possible in 1995 to teach first-time homebuyer classes for the Boston Home Center.

She has worked with FEA as a trainer since 1997. Linda has taught homeownership, credit and budgeting classes. Linda has a B.S. in business Management from Cambridge College.



Andrea LaingAndrea Laing has over 10 years experience in the banking and affordable housing industries. She specializes in affordable homeownership compliance and homebuyer and foreclosure prevention counseling. Andrea is motivated to teach by a desire to assist families in obtaining and maintaining homeownership opportunities that they can afford.

She joined FEA in 2006 as a trainer. Ms. Laing holds an A.A. in General Business from Eastern Nazarene College in Massachusetts and a B.S. in Business Management from Emmanuel College.


Kimberly Z RandKimberly Zimmerman Rand has held a number of management positions in community-based organizations in Boston, including founding and managing IDA, homebuyer education and microenterprise development programs for more than 12 years.

She is a trainer with the Assets Alliance IDA Training Institute and is a certified Homebuyer Education Trainer through Neighborworks America.

Kimberly has a Master of Social Work degree in Social and Economic Development and Management from Washington University in St. Louis and a Bachelor of Arts degree in Psychology from Colby College in Maine.

Tanya TownsendTanya Townsend has held many roles in the real estate industry, with her introduction being helping homeless families find permanent rental housing. Her current areas of expertise are in property management and affordable homeownership marketing. Her commitment to assisting families achieve their goals of homeownership has led her to teach homebuyer programs for over 10 years.

Ms. Townsend has worked with Financial Education Associates as a Trainer since 2002. Tanya holds a B.S. in Business Management from Salem State College.


wardLawrence Ward is a leadership trainer, family counselor and technical writer. He began working with FEA as a trainer in 2002. He is motivated to lead financial education classes by his understanding that many family problems stem from the lack of knowledge about personal finances and the conflicts that result.

Lawrence has a B.S. in Technical Writing from Northeastern University and holds a Masters Degree in Education specializing in Curriculum Design from the University of Massachusetts in Boston.